PRACTICE NEWS
** IMPORTANT PATIENT NOTICE **
We have a severe staff shortage following positive test results for COVID-19 and periods of isolation.
From Wednesday 11th November 2020 until Monday 23rd November 2020 our surgeries will operate under the following opening hours:
- Garland House Surgery 07:30am – 13:00pm
- Woodgrove Surgery 13:00pm – 18:00pm
All face to face appointments will still go ahead as planned regardless of the time/location. You will just need to wait outside the surgery you have been told to attend and the Clinician you are seeing will let you in to the building at the time of your appointment. Please continue to wear face coverings.
Prescription requests can be posted in the letter box at each site when surgeries are closed and these will be processed and ready as normal.
Telephone services will continue to operate as usual from 08:00am – 18:00pm and we will endeavour to answer all calls as soon as possible with the level of staff remaining. We'd like to thank you in advance for your patience.
We sincerely apologise for any inconvenience caused.
From the Partners and all staff at Dr Mellor & Partners, we'd like to thank you for your cooperation and understanding during these difficult times. Stay safe.
CORONAVIRUS (COVID-19)
Anyone attending surgery is required to provide and wear their own face covering. Face coverings are widely available online, but you probably already have something suitable in your own home. You can use a scarf, bandana or any piece of material, provided it covers your nose & mouth.
For the latest NHS & Government information and advice about Coronavirus (COVID-19) please click the following links:
www.nhs.uk/conditions/coronavirus-covid-19
www.gov.uk/coronavirus
This privacy notice is to run alongside our standard Practice Privacy Notice:
Coronavirus (COVID-19) Privacy Notice
DoctorLink
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Request Fit Notes
Sign-up is simple and you can create an account here:
https://app.doctorlink.com/
drmellor&partners/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. The symptom assessment will direct you to the right treatment, whether emergency care, your GP, Nurse or self-care. If your outcome indicates that an appointment is required, you will need to telephone the Practice.
Important changes to the way you order your repeat prescription
We are making some important changes to the way you order your repeat prescription. Please click here to find out more.
i-Heart Barnsley
Appointment Opening Times
Monday - Friday: 6:30pm-10:30pm
Saturday & Sunday: 10:00am-1:00pm
Bank Holidays: 10:00am-1:00pm
Booking an Appointment
Appointments can be booked via telephone between:
4:00-6:00pm Monday - Friday
8:00am-9:30am Weekends and Bank Holidays
For more information please visit www.iheartbarnsley.org.uk.
My Best Life
Are you lonely, socially isolated or struggling to find work - we may be able to help.
Contact Carolyn at the surgery for more information.
CQC Rating - 7 March 2016
The CQC inspected the practice on the 7 March 2016. The practice has been awarded the following ratings in each of the five areas.
We were also rated as good in all the 6 population groups with the exception of vulnerable people which was rated as outstanding.
Allocated Named GP – Patients Aged Under 75
From April 2015 we are required by our NHS contract to allocate a named GP to all of our patients. Please see the list below giving information of your named GP, if you are unsure please check with one of our reception staff.
| SURNAME | ALLOCATED GP |
| A - E | Dr A D Mellor |
| F - K | Dr H J Smith |
| L - S | Dr A Santiago Martin |
| T - Z | Dr C Hollis |
A named GP has been allocated according to surname and this GP will be responsible for the co-ordination of all appropriate services and ensure these services are delivered when required.
This will not affect you seeing the GP of your choice; you can continue to book appointments with any one of our Doctors. If you require any further information please ask at reception.
Sharing Information
From time to time annonymised medical information from our records may be shared with other health organisations to help develop better services.
With your consent, other health care professionals, such as A&E Doctors, can access information from your records, such as any medications you may be taking or any allergies you may have.
If you do not want any of your information shared in this way please contact the practice and let us know.
For further information about sharing of information please click on the link below:
Barnsley Privacy Notice
Friends and Family Test
Please click on the link below to provide us with feedback and have your say to improve your healthcare.
Publication of Average GP Earnings 2016/17
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. Please click the link below to see information relating to this practice:
Average GP Earnings at Garland House & Woodgrove Surgeries